cb991 Terms and Conditions

General Information and Definitions

cb991 (hereinafter referred to as "Platform", "we", or "cb991") is an online entertainment and betting service provider operating in Bangladesh and other regions. These terms and conditions ("Terms") govern the use of the cb991 website, mobile application, and all related services.

The key terms used in these conditions are defined below:

1.1 Key Terms

• "User" or "Member": Any person registered on the cb991 platform who uses its services.
• "Account": The user's personal profile and wallet on the platform.
• "Balance": The amount of funds currently held in the user's account.
• "Bonus": Additional credits or rewards given for promotional purposes.
• "Wager" or "Bet": A stake placed by the user on any game or event.
• "Wagering Requirement": The obligation to place bets a specified number of times before bonus funds can be withdrawn.
• "KYC": Know Your Customer — the identity verification process.

1.2 Acceptance of Terms

By creating an account on cb991 or accessing the platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of these terms, please refrain from using cb991.

Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to register and participate on the cb991 platform. Minors are strictly prohibited from creating accounts or taking part in any gaming activities. We may request age verification documents at any time, and failure to provide them or providing false information will result in immediate account closure.

2.2 Registration Conditions

To open an account on cb991, users must meet the following conditions:

• You must be 21 years of age or older.
• You must be a resident of a country or region where using cb991 is lawful.
• All information provided at the time of registration must be true, accurate, and complete.
• Each individual may open only one account.
• You must create the account in your own name and for your own use; creating an account on behalf of another person is prohibited.

2.3 Identity Verification (KYC)

For the purpose of security and fraud prevention, cb991 reserves the right to verify a user's identity at any time. The following documents may be requested for identity verification:

• A copy of National ID (NID) or passport.
• A utility bill or bank statement for address verification.
• Documents proving ownership of the payment method (such as bKash or Nagad account details).

Certain services, including withdrawals, may be restricted until KYC is completed.

Account Management

3.1 Account Security

You are solely responsible for maintaining the security of your cb991 account. Never share your login credentials (username and password) with anyone. If you believe your account security has been compromised, notify our support team immediately.

3.2 Updating Account Information

It is your responsibility to keep all information in your account accurate and up to date. If any details change (such as your phone number or email address), update your profile as soon as possible or contact the support team.

3.3 Single Account Policy

Each user may hold only one cb991 account. If multiple accounts belonging to the same person are found, all accounts will be permanently closed and the associated balances may be forfeited.

Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on cb991 is ৳200 (two hundred taka). This minimum limit applies to all payment methods. Supported payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer.

Deposits are generally credited to the account instantly. If there is any delay in processing a deposit, please contact us via live chat.

4.2 Withdrawals

The minimum withdrawal amount from cb991 is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 10 to 45 minutes.

Conditions for withdrawal approval:

• KYC verification must be completed.
• Withdrawals can only be made to the same payment method used for the deposit (for first-time withdrawals).
• The wagering requirement of any active bonus must be fulfilled.
• Withdrawals will be processed provided there is no active investigation or suspicious activity on the account.

4.3 Payment Responsibilities

Users must ensure they are only using payment accounts registered in their own name. Using third-party payment methods is strictly prohibited and may result in account suspension.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members who make their first deposit on cb991 will receive a 100% welcome bonus of up to ৳5,000. For example, if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus.

Terms applicable to the welcome bonus:

• Before withdrawing bonus funds, you must wager the total deposit plus bonus amount 25 times (wagering requirement: 25x).
• The bonus applies only to the first deposit made to the account.
• The minimum deposit amount must be ৳200.
• The bonus can be claimed only once.
• Wagering must be completed within a specified period from the date the bonus is issued (the time limit may vary by promotion).

5.2 Other Promotional Offers

cb991 regularly runs various special offers and promotional events. These offers may have their own specific terms and conditions, which will be detailed on the relevant promotion page.

5.3 VIP Program

cb991's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

Users can move up to higher VIP tiers through regular and active play.

5.4 Bonus Abuse

Any form of bonus system abuse — such as claiming bonuses from multiple accounts, artificial wagering, or coordinated betting — is strictly prohibited. If such activity is detected, cb991 reserves the right to cancel the bonus and close the account.

Betting and Gaming Rules

6.1 Gaming Services

cb991 offers various types of online gaming services, including slots, live casino, cricket betting, football betting, fishing games, bingo, and other casino games. Each game has its own rules, and users are advised to read them in detail before starting to play.

6.2 Fair Play Guarantee

All games on cb991 are operated by reputable software providers. The platform uses encrypted random number generator (RNG) technology to ensure fair play. Game outcomes are entirely random and free from any form of manipulation.

6.3 Technical Issues

If a game remains incomplete due to a technical fault or connection problem, cb991 reserves the right to review the outcome of that game. Winnings displayed as a result of a technical error that were not actually earned may be declared void.

6.4 Maximum Win Limit

cb991 may set a maximum win amount per single session for certain games or tournaments. These limits will be communicated in advance where applicable.

Prohibited Activities

The following activities are strictly prohibited on the cb991 platform:

• Operating multiple accounts by the same individual.
• Coordinated or artificial betting for the purpose of bonus abuse.
• Exploiting any flaw or vulnerability in a game or system.
• Unauthorized access to or hacking of other users' accounts.
• Providing false information to obtain promotional benefits.
• Betting using funds belonging to a third party.
• Spreading false or misleading information about cb991 or its services.
• Using bots or automated software to play games.
• Any form of money laundering or illegal financial activity.

If this prohibition is violated, cb991 reserves the right to close the account without prior notice and forfeit all associated funds.

Responsible Gaming

cb991 takes responsible gaming very seriously. We believe that gaming should be an entertaining activity and should never become a source of problems.

8.1 Self-Restriction Tools

cb991 provides the following tools to help users manage their gaming activity:

• Deposit Limit: Set a limit on daily, weekly, or monthly deposits.
• Bet Limit: Set a maximum bet amount for a specific period.
• Loss Limit: Set a maximum loss amount for a specific period.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Permanent Closure: Request a permanent closure of your account.

8.2 How to Get Support

If you feel that your own or someone you know's gaming habits are becoming problematic, please contact our 24/7 support team via live chat. For more information, visit our Responsible Gaming page.

Privacy & Data Protection

9.1 Data Collection

cb991 collects various personal information from users as part of the registration, KYC, and payment processes. This information is used solely for providing services, ensuring security, and meeting legal obligations.

9.2 Data Security

We use SSL encryption and other industry-standard security technologies to keep your personal and financial information secure. For our detailed privacy policy, please visit the Privacy Policy page.

9.3 Use of Cookies

cb991 uses cookies to improve the user experience on the website. By accessing the website, you consent to the use of cookies.

Limitation of Liability

cb991 bears no liability in the following circumstances:

• Financial loss caused by user negligence or incorrect information.
• Issues arising from technical errors in third-party game software.
• Incomplete game or betting sessions resulting from internet disconnection.
• Problems caused by the user's device or software.
• Unforeseen events (Force Majeure) such as natural disasters, cyberattacks, or government restrictions.

cb991 always strives to improve service quality and ensure uninterrupted service. However, it is not possible to guarantee that the platform will be completely error-free and uninterrupted.

Account Suspension & Closure

11.1 Account Suspension by cb991

cb991 may temporarily suspend or permanently close a user's account in the following circumstances:

• Suspected violation of any provision of these terms and conditions.
• Suspected fraud or money laundering.
• Providing false or incomplete information.
• Failure to provide KYC documents.
• Operating multiple accounts.
• Legal or regulatory reasons.

11.2 Account Closure by the User

If you wish to voluntarily close your account, please submit a request through our live chat support. It is recommended that you withdraw all balances before closing the account.

11.3 Funds in a Suspended Account

If an account is closed due to a breach of terms and conditions, cb991 reserves the right to investigate the associated funds. cb991 will take reasonable steps to return legitimately earned genuine funds (excluding bonuses or suspicious transactions).

Changes to Terms and Conditions

cb991 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The date of the update will be clearly stated at the top of the page.
• Users will be notified via email or through the platform in the case of significant changes.
• Continued use of cb991 after any changes will be considered acceptance of the new terms and conditions.

We therefore advise you to visit this page regularly and stay informed about any changes.